Shipping policy
Shipping Policy
Thank you for shopping with Creative Vault Shop!
All of our products are made to order. This means we begin creating your order after it has been placed.
Processing Time
Orders are typically processed within 3–7 business days.
During holidays or periods of high demand, processing times may be slightly longer.
Shipping Time
After your order has been processed, shipping typically takes 3–7 business days within the United States.
Please note that shipping times are estimates and may vary depending on your location and the shipping carrier.
Tracking Information
Once your order has shipped, you will receive a tracking number by email.
Shipping Delays
Creative Vault Shop is not responsible for delays caused by shipping carriers, weather conditions, customs, holidays, or other circumstances beyond our control.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error, contact us immediately at support@creativevaultshop.com. If production has not yet started, we will do our best to update the address.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us within 7 days of the expected delivery date so we can assist you.